Privacy Policy

Bijou Betty - Privacy Policy

Bijou Betty is committed to providing quality services to our customers. In this Privacy Policy, 'us,' 'we,' or 'our' refers to Bijou Betty. This Privacy Policy sets out how we collect, use, store, and disclose your personal information.

Purpose of this Policy

Subject to certain exceptions, the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 govern the handling of personal information in the United Kingdom. We are committed to complying with these legal obligations. This Policy outlines:

  1. how and why we collect and use your personal information when you use our website; and
  2. what control you have over your personal information in our possession.

This Policy is subject to change at our discretion, and we reserve the right to modify it at any time.

Information We Collect

When you purchase something from our store, we collect personal information to provide the best possible service. Specifically, we may collect:

  • Identity Data – such as your name, company name, and username or similar identifier;
  • Contact Data – such as your billing and delivery address, email address, and telephone number;
  • Transaction Data – including details about payments to and from you and other details of products and services you have purchased from us;
  • Technical Data – including your internet protocol (IP) address, login data, browser type and version, time zone setting, location, browser plug-in types and versions, operating system, platform, and other technology on devices you use to access our website;
  • Profile Data – such as your username and password, purchases or orders made by you, interests, preferences, feedback, and survey responses;
  • Usage Data – including information about how you use our website, products, and services; and
  • Marketing and Communications Data – including your preferences in receiving marketing from us and our third parties and your communication preferences.

How We Collect Personal Information

We may collect personal information from you when you:

  • register on our website;
  • communicate with us via correspondence, chats, email, or when you share information with us from other social applications, services, or websites; or
  • otherwise interact with our website, services, content, and advertising.

Why We Collect, Hold, Use, and Store Your Personal Information

We generally collect, use, and hold your personal information when it is reasonably necessary for or directly related to the performance of our services. We do so for the purposes of:

  • enabling you to access and use our website;
  • communicating with you;
  • responding to your enquiries and information requests;
  • providing you with promotional material and information about other services that we, related entities, or affiliated organisations offer that may interest you;
  • facilitating our internal business operations, including fulfilling any legal requirements;
  • analysing our services and customer needs with a view to developing new or improved services; and
  • managing payment and billing processes.

Unless you opt out, we may use your personal information to send you emails about new products and special offers. However, we will not disclose your personal information for third-party direct marketing purposes.

Using Our Website and Cookies

While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as the pages you visit, the time and date of your visit, and the IP address assigned to your computer.

We may use Google Analytics and 'cookies' to enhance your experience on our website. Cookies are small files that store information on your device, enabling the entity that placed the cookie to recognize you across different websites, services, devices, and/or browsing sessions. You can disable cookies through your browser settings, though some website features may not work as intended if you do so.

Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Personal information stored electronically is accessible only by us through our secure network.

We take all reasonable steps to protect personal information from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. However, we cannot guarantee the security of information transmitted via the internet; transmission is at your own risk.

In the event of a suspected personal data breach, we will notify you and any applicable regulator where legally required.

Links to third-party websites may appear on our website. Unless explicitly stated otherwise, we are not responsible for the privacy practices of these linked websites.

Accessing, Correcting, and Updating Your Information

You have the right to access the information you provide to us. If you wish to access, correct, amend, or delete any personal information we have about you, please contact us at info@bijoubetty.com.

Complaints

If you believe we have breached the UK GDPR or other related legislation, or if you wish to make a complaint about how we have handled your personal information, please contact us at info@bijoubetty.com. Include your name, email address, and/or telephone number, and describe your complaint clearly. We will acknowledge and respond to your complaint within a reasonable time frame. If you are not satisfied with our response, we will provide information about further steps you can take.

Contact Us

For further information about our Privacy Policy or practices, or to access, correct, amend, or delete any personal information we have about you, or to make a complaint, please contact us at info@bijoubetty.com.